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For better service we
offer prepackaged quantities on some items. If you need a different
quantity please contact us via email for a quote.
You
can also order Toll Free
by calling 1-800-490-5364 and ask for DEP 11.
Terms & Conditions of sale
Domestic orders: We ship US PS Priority Mail or UPS Ground
on all orders! Shipping charges are automatically calculated at check
out time. To ensure confirmation of delivery, packages may need to be
signed for. Please provide a daytime address that is not a PO Box. Or
an address that can receive packages.
International Orders: All orders outside the USA are
shipped via the US Postal Service. Product is shipped FOB Millbrae,
CA USA. We ship the bottles in a non-descript package as a
commercial sample of vitamins or gift of small $ value. We ship all
international packages via US POSTAL EXPRESS MAIL with TRACKING.
This option is more expensive but 1) it reduces the risk of loss to
virtually zero and 2) you will get your package much sooner.
However, we do not know the importation laws of foreign countries.
Therefore the buyer bears the risk of loss or any import duties. If
the product is detained in customs or otherwise lost, it is the
buyer that bears the burden. If you want to take the risk and use an
alternative method just send us an email.
Order Packaging
Orders are discreetly shipped in plain packages. There is nothing
written on the package as to its contents.
Return Policy
Please note that all book and supplements sales are final!
Please contact us via phone or email for a return merchandise
authorization (RMA) prior to returning any unopened items. Items must
be returned at your expense in order to receive credit. Credit is
store credit applicable for future purchases. Full credit (excluding
shipping) is issued
for any unopened items returned within 30 days of your receipt of
shipment. Credit will not be issued for items returned after 30 days.
Payment Methods:
Eurolab Research uses the AAwsomNet Payment System to make sure
your credit card transactions are secure. The system is based on
VeriSign's encryption technology and offers the highest level of
security available on the Internet today. With SSL, your online
payment information is automatically encrypted to ensure maximum
protection.
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